Mac Wellness Monitoring

Early detection of computer problems is very important! 

If we catch problems early they can be addressed before they become bigger problems. This is why The Mac Guys is introducing a brand-new service for taking care of our customers on a whole new level called Mac Wellness Monitoring!

The Mac Wellness Monitoring service keeps an eye on your Mac’s health 24/7 and will inform us if your computer experiences any of the following problems:

MALWARE/ADWARE: No single malware detection software can find all threats. Mac Wellness Monitoring helps out by providing an additional layer of malware checking to your existing solution. And if any malware does make it onto your computer, bring it in and we will remove it free of charge.

 HARD DRIVE PROBLEMS: Running low on disk space can happen suddenly and when it does, it has real potential to corrupt a system and cause data loss. Mac Wellness Monitoring can alert you well before that ever happens. We’ll also alert you to any disk input/output (I/O) errors (a precursor to a drive failure), SMART errors, boot disk selection changes, false mounts, and more.

 INTERNET ISSUES: Slow network performance can be caused by things like poor cable quality, failing network hardware, or even your ISP having a bad day. We’ll help narrow down the cause by alerting you when there’s an excessive number of network errors. We can even let you know when a computer’s IP address changes.

 SYSTEM PERFORMANCE: Keeping a computer running at its peak performance is easy with Mac Wellness Monitoring. We’ll alert you to productivity-robbing issues such as failing laptop batteries, kernel panics, faulty RAM, unscheduled reboots, and even failed power-on self-tests (POST) which usually go unnoticed.

 SYSTEM INFORMATION: While our software is scanning your system for problems, we also report back other helpful information such as machine name, last logged in user, serial number (including warranty status if GSX account enabled), RAM, model number, OS & firmware versions, maximum OS version, processors, uptime, last check-in, and more.

Also included in this service is FREE malware/adware removal (a $59 value) and a Mac Guys Support Menu for easy access to Mac Guys support options.

All of this and The Mac Guys NEVER sees or has access to your personal data.