Apple Certified iPhone Repairs
Does your Apple iPhone have a cracked screen, or maybe it’s just not working like it should?
Whether your iPhone is in or out of warranty, our Apple Certified technicians have the tools to get your problem fixed right.
The Mac Guys has been an Apple Authroized Service Provider in this area since the 1980‘s. Our staff of expert technicians will have you back up and running again in no time.
Is my phone under warranty?
Check warranty status, by visiting checkcoverage.apple.com to find out if your device is in-warranty.
Do I need an appointment?
We recommend that you schedule an appointment, by calling us at 608-782-1565, to receive faster service, but also take walk-ins. Walk-In repairs are done on a first come first served basis. We do not do repairs on weekends.
Before your appointment:
1.) Know your Apple ID and Password – visit iforgot.apple.com to reset if needed.
2.) Be sure to back up your iPhone before coming in for service. Details can be found here.
3.) Be sure to TURN OFF “Find My iPhone” in your iCloud settings. Details can be found here.
Your iPhone battery service might be covered by your warranty, an AppleCare plan, or consumer law. Otherwise, you’ll pay an out-of-warranty fee for battery service, as shown below.
If your iPhone has any damage that impairs the replacement of the battery, such as a cracked screen, that issue will need to be resolved prior to the battery replacement. In some cases, there may be a cost associated with the repair.
|Battery service||In-warranty or with AppleCare+||Out of warranty|
|13 series iPhones, 12 series iPhones, 11 series iPhones, X series iPhones||$0||$99|
|8, 8 Plus, SE (2nd Gen), 7, 7 Plus, 6, 6 Plus, 6S, 6S Plus, 5S, 5C||$0||$79|
Screen repair and accidental damage fees with AppleCare+
AppleCare+ includes two incidents of accidental damage coverage. You can use an incident for screen repair or for other damage to your iPhone. Each incident has a service fee, as shown. The following prices are for Apple screen repairs with AppleCare+ accidental damage coverage.
|iPhone model||Screen repair only (AppleCare+)||Other damage (AppleCare+)|
|All iPhones with AppleCare+||$29||$99|
The following screen repair prices apply if:
• You need to replace your screen due to accidental damage or mishandling. Accidental damage isn’t covered by the Apple limited warranty.
• Your iPhone screen gets broken while it’s still under warranty and you don’t have AppleCare+ coverage.
• Your screen stops working and your iPhone isn’t covered by the Apple warranty, consumer law, or AppleCare+.
|iPhone model||Screen repair only||Other damage|
|XS Max, 11 Pro Max, 12 Pro Max, 13 Pro Max||$ 359||Price quote given after diagnostics and troubleshooting.|
|11 Pro, 12 Pro, 13 Pro, X, XS, 12, 13||$ 309||Price quote given after diagnostics and troubleshooting.|
|12 mini, 13 mini||$ 259||Price quote given after diagnostics and troubleshooting.|
|11, XR||$ 229||Price quote given after diagnostics and troubleshooting.|
|iPhone 8 Plus||$ 199||Price quote given after diagnostics and troubleshooting.|
|iPhone 8||$ 179||Price quote given after diagnostics and troubleshooting.|
|iPhone 7 Plus||$ 199||Price quote given after diagnostics and troubleshooting.|
|iPhone 7||$ 179||Price quote given after diagnostics and troubleshooting.|
|iPhone 6s Plus||$ 199||Price quote given after diagnostics and troubleshooting.|
|iPhone 6s||$ 179||Price quote given after diagnostics and troubleshooting.|
|iPhone 6 Plus||$ 179||Price quote given after diagnostics and troubleshooting.|
|iPhone 6||$ 159||Price quote given after diagnostics and troubleshooting.|
|iPhone SE (2nd Gen)||$ 159||Price quote given after diagnostics and troubleshooting.|
|iPhone 5s, 5c||$ 159||Price quote given after diagnostics and troubleshooting.|
Your iPhone might need other repairs, such as the Home button, the rear camera, or liquid damage. You might be able to use an incident of AppleCare+ accidental damage coverage for these repairs.
Not all issues are repairable. If your iPhone has catastrophic damage from an accident or it’s inoperable after unauthorized modifications, you may need to buy a replacement.